Frequently asked questions

The most common reason is not preheating properly. Heat the pan on medium until a drop of water rolls across the surface like a bead of mercury, and only then add the oil. After that the food releases on its own.

This is completely normal. Add a little white vinegar or lemon juice, wipe with a soft cloth, rinse and dry. In a few seconds the pan looks new again.

Yes. The pans work on every hob - induction, gas, electric and ceramic. The three-ply construction has a magnetic stainless steel outer layer.

Yes. The body and handle are entirely stainless steel, so the pan goes straight into the oven - for finishing a steak after searing, for example.

In Latvia, 1-3 working days to an Omniva parcel machine, €3.30. Elsewhere in Europe, 5-10 working days.

Yes. There is no coating to protect, so the dishwasher and metal utensils do it no harm.